How to Redesign a 19-Year-old Legacy Application Using Agile and UX Methodologies

Imagine an application used by millions of users per year not being updated in 19 years. Then imagine getting money to fully redesign the look and feel, logic and content of this application, making it seem like a brand new user experience. Finally, imagine launching this application to the public and continuing to improve it during the pandemic — remotely and using agile and user experience methodologies. You won’t need your imagination, because we will tell you how we did it at the Internal Revenue Service.

In this session you will hear from the following speakers:
Samuel Chapman — Digital User Experience Analyst, Internal Revenue Service
Kira Prin — Product Development Specialist, Internal Revenue Service

Event Page: https://digital.gov/event/2022/06/07/2022-government-ux-summit/

Accessible Slides: https://digital.gov/files/redesign-old-legacy-application-ux-summit-22.pptx